Homeowner Assistance: Appeal Request

You may request an appeal and upload supporting documentation through your online account by following the directions below:

  1. Access your online account by visiting http://egrants.restore.la.gov/egrantsplus/app/index.html.
  2. Log in to your account through the eGrantsPlus Menu.
  3. Enter your account ID, last name and password.
  4. Select Appeal and click Next.

NOTE: If you have forgotten your password, click the key icon in the top right corner of the eGrantsPlus system, enter your Account ID and last name, and instructions to change your password will be sent to the email address associated with your account.

For more information on the appeals process, review the Know Before You Appeal guidance document.

If you cannot access your account online, or have any questions on how to file your Appeal request, please call our Customer Service Helpline at (866) 735-2001 or schedule a meeting with your case manager.