The homeowner program related to the Great Floods of 2016 has now closed.

Program Stats

Achievements

• The Louisiana Office of Community Development – Disaster Recovery (LOCD-DR) launched the Restore Louisiana Homeowner Assistance Program in mid-2017 in response to the Great Floods of 2016.  
• The state launched our program, began processing applications, and got funding to homeowners faster than any other federally funded homeowner repair program in history.
• The program offered over $669 million in grant funds to assist more than 17,260 homeowners with repairs, reimbursement of repairs, or reconstruction of their homes.
• The program survey period closed on October 1, 2018 and the application period ended on November 16, 2018. All homeowners closed on their grant agreements by July 31, 2019. 
• In total, 45,440 applications were processed, all SBA hardships were processed, and 100% percent of program award determinations were made.
• Following the end of the 2016 Restore Louisiana program, the focus of LOCD-DR shifted to addressing the needs of homeowners across the state impacted by Hurricanes Laura, Delta and Ida and the May 17, 2021 Severe Storms. 
• LOCD-DR is also funding a variety of infrastructure and watershed improvement projects that will reduce flood risk across Louisiana and create more resilient communities including drainage and infrastructure improvements, flood control and storage projects, as well as several buyout programs that incentivize homeowners to relocate to areas of lower flood risk.

2016 Floods Restore Louisiana CDBG Programs

Non-Federal Cost Share Match Program
Small Business Assistance Program
First Responders Public Service Program

Situation and Pipeline Reports

Pipeline Reports provide a snapshot of program progress. Click the button below to view all reports.

Program Manual

The program manual is Restore Louisiana's way of communicating policies and procedures of the Homeowner Assistance Program to the public. If you're curious about any facet of the program, the program manual will answer your questions. Click the button below to access the document!

Homeowner Assistance: Solution 1 Warranty Claims

The Restore Louisiana Homeowner Assistance Program required assigned Solution 1 contractors to provide a limited construction warranty for Program-approved work. These warranties were issued, managed, and honored directly by the contractors, and the Program did not review, determine, or process warranty claims.

Most warranty periods for construction completed under the Restore Louisiana 2016 Program have expired, and neither the Program nor the contractors are able to accept or address new warranty-related inquiries. The information below is provided for historical reference only.

* In limited cases involving later reconstruction completions, some warranty coverage may still be in effect. Homeowners should refer to the warranty documentation provided at final inspection to determine whether any coverage remains and contact their assigned contractor directly.

Warranty Coverage for Solution 1 Projects

Repair / Rehabilitation Projects

1-year warranty covering all items included in the Estimated Cost of Repairs (ECR).

Reconstruction Projects

1-year: Home free from defects due to noncompliance with building standards or due to defects in materials or workmanship not regulated by building standards.

2-year: Plumbing, electrical, heating, cooling, and ventilating systems (excluding appliances, fixtures, and equipment) free from defects due to noncompliance with building standards or due to defects in materials or workmanship not regulated by building standards.

5-year: Home free from major structural defects due to noncompliance with building standards or due to defects in materials or workmanship not regulated by building standards.

Submitting a Warranty Claim

Homeowners receive the contractor warranty and warranty claim form at the completion of their project, which includes the information needed to submit a written claim directly to the contractor. To initiate a claim, homeowners should follow the information provided in their warranty packet. All warranty claims must be submitted in writing to the assigned Solution 1 contractor.

If you cannot locate your warranty form or are unsure which contractor managed your construction, please request a warranty claim form by emailing info@restore-la.org. The program can verify your assigned program contractor and provide the correct contact information for submitting your warranty claim. Please note that all warranty claims must be submitted directly to the assigned program contractor.

Report Fraud, Waste, and Abuse

If you know or suspect fraud occurred related to the Restore Louisiana Homeowner Assistance Program, please tell us about it.